The Customer
For the purpose of this contract the ‘customer’ shall be defined as the person whose signature is on the order confirmation.

Delivery
a) Whilst Digital Print Direct will make every reasonable effort to deliver on the date requested or agreed with the customer, This is not always possible and for the purposes of this contract therefore, time for the delivery shall not be of the essence and any delivery date is given as an estimate only.
b) It may be possible that goods are offered for delivery earlier than indicated. At peak times customers may be offered only one delivery date.
c) If a delivery date is rejected by the customer, Digital Print Direct cannot always guarantee an alternative delivery date without delay.
d) Any changes to the delivery address must be communicated to Digital Print Direct either by telephone on Tel: 08456 431 789 or email sales@dpdsigns.co.uk. Digital Print Direct will not take any responsibility for any delays caused by changes to the delivery address if these are not communicated accurately and promptly.
e) All Prints will be held for a maximum of 1 month after the first delivery refusal.
f) The customer needs to be present to sign for the delivery of the goods.
g) The standard delivery charge per order is £10 or at cost, whichever is greater.

Cancellation and / or Variation
Once signed this contract may not be varied or cancelled by the customer.
as prints are made-to-order and produced precisely to your requirements, No refunds or exchanges can be made unless your instructions have not been carried out, Or the item is found to be faulty.
For each print a non-refundable deposit of 10% of the value of the order will be payable if the order is cancelled after 7 calendar days of being placed.

Refund's, Exchanges and Collection Charges
If any Print ordered is custom made, Digital Print Direct are unable to give refunds or exchanges thereon, unless the goods are found to be faulty. This does not affect your statutory rights. A non-refundable collection charge of £25 will be applied to all prints that are cancelled after delivery, unless the item was found to be faulty.

Specifications
It is the customer's responsibility to ensure that the premises to which the goods are to be delivered to are fully accessible for such purpose. Digital Print Direct will not accept any liability in the event delivery cannot be made, Or is delayed due to any access to the premises or any part thereof being too small or otherwise unsuitable for such purposes.
b) In the event that any of the goods ordered cannot be delivered for any of the above reasons, Digital Print Direct shall not be obliged to accept any return of the goods concerned. In the event that Digital Print Direct do agree the return of any item, all costs associated therewith including, but not limited to, initial delivery and collection shall be borne by the customer.
c) All goods will be made in accordance with the specifications detailed in the quotation. It is the customer's responsibility to ensure they have read and understood such specifications.

Shading and Colour Variation
Due to limitations in the printing process, slight colour variations may occur between batches of print.
Whilst Digital Print Direct will make every reasonable endeavour to minimise this, it is not always possible to eliminate this eventuality completely. In these circumstances Digital Print Direct cannot accept any liability for shading variations. Nothing in this clause shall affect your statutory rights.

Limitation of Liability
Digital Print Direct shall not be liable for any indirect or consequential loss, however arising as a result of any act, omission, or default of Digital Print Direct, its employees, servants or agents.
b) Nothing in this contract shall act as a limitation or exclusion of liability for death or personal injury arising as a result of negligence of Digital Print Direct, its employees, servants or agents.

Force Majeure
Digital Print Direct shall not be liable for any default in its obligations hereunder as a result of any act of God, war, strike, act of terrorism, lockout, industrial action, fire, flood, drought, tempest, or storage of materials, or any other event beyond its reasonable control.

General
a) Headings - all heading are for ease of reference only, and shall not affect the construction of this contract.
b) Severance - any provision of this contract, which is, or may be, held by any competent judicial authority to be void or voidable, shall be deemed severable and shall not affect any other provision of this contract.
c) Applicable Law - this contract is subject to the law of England and all disputes arising here shall be subject to the jurisdiction of the English Courts.
d) Variation - none of the terms and conditions of this contract shall be varied except in writing and signed by a Buying/Merchandise Manager, or Director of Digital Print Direct.

Payment
We will require full payment with confirmation from non account holders.
Account holders balances are to be paid within 30 Days of invoice.
We are able to accept payment by credit/debit card, however the % fee for such payment will be passed onto the customer
If balances are not paid by the due dates we will take all steps necessary to recover outstanding debts owed to Digital Print Direct.
All goods remain the property of S.W. Signs Ltd/ Digital Print Direct until paid for in full, of which we have the right to remove if full payment is not made.
We understand and will exercise our statutory right to interest the Late Payment Of Commercial Debts (Interest) Act 1998 if we are not paid according to agreed credit terms.
Any charges incurred by Digital Print Direct due to customer late payment will be passed onto the customer, Which will be added to balances owed.